The Privacy Policy of Jndev Sistemas e Softwares. ("NumWeb") was created to show our commitment to always treat your personal data with security, privacy and transparency ("Privacy Policy").
This Privacy Policy describes the personal data we collect, how it is used, stored and shared and your rights in relation to this data.
We recommend careful reading, but if you still have questions, our service channels indicated below are at your disposal.
INTRODUCTION
When you contract NumWeb services, you provide us with some personal data so that we can enable the contracting of our products and services and also to deliver the best possible experience to you. At NumWeb, privacy, security and transparency are fundamental values and we will always adopt the best practices to ensure the confidentiality and integrity of your personal data.
By accepting the terms of this Privacy Policy, you are aware that the controller of your personal data, that is, the company responsible for making decisions about the processing of your personal data, will be Jndev Sistemas e Softwares, registered with CNPJ under nº 26.147.250/0001-42, headquartered in the city of São Paulo, State of São Paulo, at Rua Padre João Manuel, 222, room 21.
After reading this Privacy Policy, if you have questions, complaints, want to exercise your rights related to your personal data or communicate with NumWeb about this subject, you can contact us through our service channels or contact our data protection officer (DPO) by email dpo@numweb.com.br.
CLAUSE FIRST - APPLICATION
Every time you read a term that starts with a capital letter in this Policy, it means that it is a term with a specifically defined meaning.
Whenever there is mention of the terms "NumWeb", "we" or "our", we are referring to NumWeb; likewise, whenever there is mention of the terms "you", "your", "yours", we are referring to You.
This Privacy Policy applies to all NumWeb customers. We collect your personal data whenever you:
- Contract or use any of our products or services
- Browse the NumWeb website – https://numweb.com.br
- Contact us through our support channels
This Privacy Policy specifically applies to:
- NumWeb Customers: natural persons who effectively contract, use or access one or more NumWeb services or products (whether for yourself or for your legal entity)
- NumWeb Prospects: natural persons prospected by NumWeb or who have already requested the contracting of one of the services or products, but who have not become a NumWeb customer for any reason
This Privacy Policy is also applicable to other forms of personal data collection by NumWeb, which enable the provision or improvement of our services. For example, we may collect information through partners or related to our technologies. All forms of collection and uses of your personal data are described in this Privacy Policy.
The practices described in this Privacy Policy only apply to the processing of your personal data in Brazil and are subject to applicable local laws, with emphasis on Law No. 13.709/2018 (General Data Protection Law, or "LGPD") from its entry into force.
CLAUSE SECOND - WHAT PERSONAL DATA IS COLLECTED BY NUMWEB
When requesting, contracting or using NumWeb products or services, you provide us with, and we collect, some personal data related to you. From the moment you interact with NumWeb, we collect your personal data. In some cases, you directly provide your personal data to NumWeb, but we may also collect your data automatically.
By accepting the terms of this Privacy Policy, you expressly agree to provide only true, current and accurate personal data and not to change your identity or your personal data in any way when accessing and using our products or services. You will be solely responsible for false, outdated or inaccurate information that you provide directly to NumWeb.
These are your personal data processed by NumWeb, divided by categories:
Personal data provided by the data subject:
- Registration data, with name
- Contact data, such as address, phone and email
Navigation and device data:
- Interactions performed and usage profile of NumWeb sites and platform
- Technical data, such as URL information, network connection, provider, and device
- Cookies
- Device attributes, such as ID, operating system, browser and model
- Device geolocation data if you authorize collection from your device
Personal data originating from the use of our products and services:
- Data from the location of the device that logged into the NumWeb platform
Public data
- We may collect information about you that is publicly available or that has been made public by you
- Information about mentions or interactions with NumWeb
- Testimonials about NumWeb posted on profiles and pages on social networks, along with your name and image (including profile photos)
CLAUSE THIRD - HOW NUMWEB USES YOUR PERSONAL DATA
NumWeb uses your personal data to provide a high-quality service and offer you the best products. We detail below the purposes for which we use your personal data:
Purposes for personal data provided by the data subject:
- Provision of services and offering of contracted products
- Identification, authentication and verification of requirements for contracting NumWeb services and products
- Handling requests and questions
- Contact by phone, email or other means of communication, for sending general communications, including for sending notifications or push notifications about NumWeb services usage
- Improvement of services provided by NumWeb
- Marketing, prospecting, market research, opinion research and promotion of our products and services, or our partners, including enabling offers and sending information about products, services, news, features, content, news and other events relevant to maintaining the relationship with you
- Account activation
- Account deactivation or account not used for a long period
- Prevention and resolution of technical or security problems
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Collaboration or compliance with court order, competent authority or regulatory body
- Compliance with legal or regulatory obligation
Purposes for navigation and device data:
- Provision of services, offering of contracted products and improvement of use and experience with NumWeb website and platform
- Operationalization of new products and services
- Recommendation of new services, products or platform features, including partner services that may interest you
- Generation of statistics, studies, research and surveys pertinent to activities and behavior in the use of products or services
- Prevention and resolution of technical or security problems
- Geolocation data for better service
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Collaboration or compliance with court order, competent authority or regulatory body
- Compliance with legal or regulatory obligation
Purposes for personal data originated from the use of our products and services:
- Provision of services and offering of contracted products
- Customer service and support
- Improvement of services provided by NumWeb
- Development of new products and services to be offered by NumWeb and generation of knowledge for innovation or development of new products
- Testing for improvement of models and NumWeb services and products
- Marketing, prospecting, market research, opinion and promotion of our products and services, or our partners, including enabling offers and sending information about products, services, news, features, content, news and other events relevant to maintaining the relationship with you
- Prevention and resolution of technical or security problems and monitoring of use and performance of NumWeb services and products
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Collaboration or compliance with court order, competent authority or regulatory body
- Compliance with legal or regulatory obligation
Purposes for public data:
- Disclosure of products and services provided by NumWeb on social networks, websites, applications or institutional and advertising materials
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Collaboration or compliance with court order, competent authority or regulatory body
- Compliance with legal or regulatory obligation
CLAUSE FOURTH - SHARING OF PERSONAL DATA
NumWeb may share your data if you request it. Sharing your data may also be done with third-party partners and with authorities and regulatory bodies for different purposes, when necessary. Whenever carried out, data sharing will be done within the limits and purposes of our business and in accordance with what the applicable legislation authorizes.
Below we have prepared a summary divided by categories with the types of suppliers with whom we normally share your personal data:
Purposes of sharing with business partners, service providers and other third parties, such as information technology service providers, customer service, communication, statistical services, research, marketing and payment methods:
- Improvement of our services, website and platform and operationalization of new products or services
- Assistance in service provision
- Contact by phone, email, push notification or other means of communication
- Assistance in development and offering of our products
- Marketing, prospecting, market research, opinion research and promotion of our products and services
- Prevention and resolution of technical or security problems
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Collaboration or compliance with court order, competent authority or regulatory body
- Compliance with legal or regulatory obligation
Purposes of sharing with authorities and regulatory bodies:
- Investigations and measures to prevent and combat illegal activities, fraud, crimes and ensure the security of NumWeb customers
- Regular exercise of NumWeb rights, including presenting documents in judicial and administrative processes, if necessary
- Compliance with court order, handling request from competent authority or regulatory body
- Compliance with legal or regulatory obligation
Purposes of sharing upon your request:
- Ensure transparency in our relationship with you
- Sending non-mandatory notifications by emails and push
In addition, when using our platform or browsing our websites, you may be redirected to third-party sites. After you are redirected to a third-party site, privacy practices will be governed by the privacy policies and terms of use of those third parties. We cannot control or be responsible for the privacy practices and content of third parties. Please read the applicable privacy policies carefully to understand how they collect and process your data.
CLAUSE FIFTH - RETENTION AND DELETION OF YOUR PERSONAL DATA
While you are a NumWeb Customer or Prospect, during the use of our products and services and throughout the period that NumWeb stores your personal data, they will be kept in a secure and controlled environment.
After canceling the NumWeb account, all customer personal data is immediately deleted.
CLAUSE SIXTH - YOUR RIGHTS AS A PERSONAL DATA SUBJECT
From the entry into force of the LGPD, you, as a personal data subject, can exercise your rights before the controllers of your personal data. We provide the detailed mechanisms below so that you understand clearly and transparently how to exercise your rights and our team will be ready to handle any requests.
Confirmation of the existence of personal data processing:
The fact that you are a NumWeb Customer already means that we process your personal data, even if this processing is, among others, the storage of personal data in a secure and controlled environment. You can request NumWeb to confirm whether it processes your personal data.
Access to personal data:
You can request that NumWeb inform and provide the personal data it has in relation to you.
Correction of incomplete, inaccurate or outdated personal data:
If you verify that your personal data is incomplete, inaccurate or outdated, you can ask NumWeb for correction or completion. For this, if it is not possible to make the change through the NumWeb platform itself, you will need to send a document that proves the correct and current form of the personal data.
Anonymization, blocking or elimination of unnecessary, excessive or data processed in non-compliance with the LGPD:
If any personal data is processed unnecessarily, in excess for the purpose for which it is intended or in non-compliance with the LGPD, you can request that NumWeb anonymize, block or eliminate this data, provided that the excess, lack of need or non-compliance with the law is effectively verified.
Elimination of personal data processed with consent:
If you have given consent for processing your personal data for specific purposes (and not necessary for the provision of our services or delivery of our products), you may request the elimination of this personal data.
Information about companies with which NumWeb shared or from which it received your personal data:
You can request that NumWeb inform with which third parties it shared or from whom it received your personal data.
Information about the possibility of not providing consent and about the consequences of refusal:
If your consent is necessary to access or use a certain product or service, you can ask NumWeb to clarify whether it is possible to provide this product or provide this service without your consent for processing your personal data, or what are the consequences of not providing consent for this case.
Revocation of consent:
If you have given your consent for processing your personal data, you can request the revocation of this authorization. Revocation of consent may result in the impossibility of using some platform features, or even in the termination of services provided, but it does not prevent the use of (i) anonymized data; and (ii) data whose processing is based on another legal hypothesis provided for in the LGPD.
Portability and right to petition:
When the right to portability is regulated by the National Data Protection Authority (ANPD), you may request NumWeb to port your personal data to another service provider. In addition, with the constitution of the ANPD, you will also have the right to petition regarding your data before the national authority.
If you wish to exercise any of these rights, contact our data protection officer (DPO) directly by email dpo@numweb.com.br. To effect your rights, we may request proof of your identity, as a security measure and fraud prevention.
You may exercise the rights described in this sixth clause from the date the LGPD enters into force.
CLAUSE SEVENTH - ACTIVITY RECORDS
We may record the activities you perform when using our platform or site, creating, when possible and applicable, logs (records of activities performed on sites and platform) that will contain: the IP address, access and actions performed by you in the service provided, date and time of each action performed and information about the device used, such as operating system version, browser and geolocation.
We may also use certain technologies, our own or third-party, to monitor activities performed while you access our site or platform, such as:
Cookies: are internet files that temporarily store what you are visiting on the network. NumWeb has cookies on its site and platform and also receives information from partners about cookies inserted on their respective websites. Cookies can be used for various purposes, including remembering you and your preferences, persisting information related to your activities on the visited site, or collecting information that can be used to offer content in a personalized way. Our sites may also use locally stored objects to provide certain content, such as video on demand, video clips or animation.
We have third-party cookies enabled on our site and platform. Privacy practices will be governed by the privacy policies and terms of use of these third parties, so we cannot control or be responsible for the privacy practices and content of third parties. Therefore, we highlight that you can, at any time, block the use of cookies by activating a setting in your internet browser and your ability to limit cookies will be subject to the settings and limitations of your browser. You can also delete existing cookies through the same settings in your internet browser. If you choose to disable cookies, you can continue browsing the site and platform, but some parts of the pages may stop working.
Web beacon: Web beacon is a technique that allows mapping who is visiting a certain web page, identifying your behavior with different sites or web servers.
Analytics tools: these tools can collect information such as how you visit a site, including which pages and when you visit such pages, in addition to other sites that were visited before, among others.
All technologies used by us will always respect the terms of this Privacy Policy.
CLAUSE EIGHTH - INTERNATIONAL TRANSFER OF PERSONAL DATA
Some of your personal data, or all of it, may be transferred abroad, for example when they are stored by NumWeb on cloud computing servers located outside Brazil. For this, NumWeb observes all requirements established by current legislation and adopts the best security and privacy practices to ensure the integrity and confidentiality of your personal data.
CLAUSE NINTH - SECURITY MEASURES
NumWeb uses various types of security measures to ensure the integrity of your personal data, such as information security standards practiced by the industry when collecting and storing personal data.
Personal data may also be stored by means of cloud computing technology and other technologies that may arise in the future, always aiming at the improvement and enhancement of our services and security.
We treat the security of your personal data with the utmost care, using standards and best practices adopted in the market. We have a robust, highly qualified team responsible for ensuring that NumWeb adopts the best security practices, including:
- Security as code, in order to enable automations and fast and efficient responses to security events in the technological environment
- Encryption for data at rest, in transit and in use, to ensure the integrity of information
- Continuous monitoring of the environment
- Continuous analysis and testing of information security in our systems
- Periodic audits
CLAUSE TENTH - CONSENT
Throughout this Privacy Policy, we inform that some personal data will only be collected by NumWeb with your consent. Likewise, this personal data can only be processed with authorization and for the purposes described. This information is mainly in the second and third clauses of the Policy.
By reading this Privacy Policy and clicking, at the end, on "I have read, I am aware of the conditions for processing my personal data and I provide my consent, when applicable, as described in this Privacy Policy.", you consent to the processing of personal data in the ways indicated here.
It is worth remembering that the processing of your personal data is a necessary condition for us to provide our services and deliver our products to you. If you have any questions about any of the terms explained here, we are available through our support channels to help you.
CLAUSE ELEVENTH - INTEGRATION WITH GOOGLE SERVICES
When integrated with Google services, our application may access some information from your profile such as name, email and photo to display your data within the platform and validate your access.
When you integrate Google Calendar via OAuth authorization, NumWeb may create, update and delete only events generated by the integration itself. No other data from your calendar will be read or changed.
The information stored in our database (such as meeting URL or direct calendar link) is used exclusively for notifications and display within the NumWeb platform. The database is restricted, secure and accessed only by authorized internal team for maintenance purposes.
CLAUSE TWELFTH - CHANGES TO THIS PRIVACY POLICY
NumWeb may change this Privacy Policy at any time. Whenever any relevant condition of this Privacy Policy is changed, these changes will be valid, effective and binding after the new version is published on our website or sent by email to you.
Whenever a relevant change is made, we will send you a communication indicating the new current version. By continuing to use our products and services after a change to the Privacy Policy, you will be agreeing to the new conditions – but you can always express your disagreement through our support channels, if applicable.
In cases where changes to this Privacy Policy result in changes in personal data processing practices that depend on your consent (see item 10 above), we will request your consent with the new terms of the Privacy Policy regarding the data processing and indicated purposes.
CLAUSE THIRTEENTH - CONTACT US
According to Law No. 13.709/2018, NumWeb is considered the "Controller" of your personal data. If after reading this Privacy Policy you still have any questions, or for any reason need to communicate with us about matters involving your personal data, you can contact us through the channels below:
- Chat on NumWeb website and platform
- Data Protection Officer (DPO): Email: dpo@numweb.com.br
We are always available to clarify your doubts and put you in control of your personal data.